Privacy Policy
Saferoad Insurance Services
Effective Date: June 18, 2026
Saferoad Insurance Services (“Saferoad Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, the circumstances under which we may share it, and the choices and rights you have. It applies to information collected through our website at https://www.saferoadinsurance.com (the “Site”), by phone, by text message, by email, and in person in the course of providing insurance, DMV and vehicle registration, and tax preparation services.
By using our Site or services, or by providing us with your information, you agree to the practices described in this Privacy Policy.
1. Who We Are
Saferoad Insurance Services is an independent insurance agency located in Long Beach, California. We help individuals and businesses compare and obtain personal and commercial insurance coverage, and we also provide DMV and vehicle registration and tax preparation services. As an independent agency, we work with a network of third-party insurance carriers to find coverage that fits your needs.
Contact information:
- Address: 2150 E South St, Suite 113, Long Beach, California 90805
- Phone: (562) 984-9445
- Email: info@saferoadinsurance.com
2. Information We Collect
The types of information we collect depend on how you interact with us and which services you request. We may collect the following categories of information:
Identifiers and contact information, such as your name, mailing address, email address, telephone number, date of birth, Social Security number, driver’s license number, and other government-issued identification numbers.
Insurance and risk information, such as details about your vehicles, home or other property, business operations, prior insurance and claims history, coverage preferences, and information about other individuals on your policy (for example, household members or additional drivers).
Financial information, such as payment card or bank account details, billing information, credit-based insurance scores, and, where you use our tax preparation services, income, employment, and tax-related information.
Health-related information, where relevant to certain products such as life insurance, to the extent you choose to provide it.
Online and technical information, such as your IP address, browser type, device information, pages viewed, and other usage data collected automatically when you visit our Site (see Section 8).
Communications, including the content of forms, emails, text messages, and other correspondence you send to us.
We collect this information directly from you, automatically through your use of our Site, and from third parties such as insurance carriers, consumer reporting agencies, and other service providers, consistent with applicable law.
3. How We Use Your Information
We use the information we collect to:
- Provide quotes and obtain, service, renew, and manage your insurance policies;
- Provide DMV and vehicle registration and tax preparation services you request;
- Communicate with you about quotes, policies, claims, payments, and account matters;
- Respond to your inquiries and provide customer support;
- Process transactions and payments;
- Send you administrative, transactional, and (where permitted) marketing communications;
- Operate, maintain, and improve our Site and services;
- Detect, prevent, and address fraud, security issues, and misuse; and
- Comply with legal, regulatory, and contractual obligations.
4. SMS / Text Messaging Program
If you provide your mobile phone number and consent to receive text messages from Saferoad Insurance Services, we may send you SMS text messages related to the categories described below. Participation in our SMS program is always optional.
Consent. By opting in—whether through a form on our Site, in writing, verbally, or by texting us first—you agree to receive text messages from us at the mobile number you provide. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services.
Types of messages. Depending on your consent, messages may include: quote follow-ups, policy and account notifications, billing and payment reminders, claims and servicing updates, appointment or document reminders, customer care responses, and occasional promotional or informational messages.
Message frequency. Message frequency varies based on your interactions with us and the nature of the communication.
Cost. Message and data rates may apply. Please contact your mobile carrier for details about your plan.
Opt-out. You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send STOP, we will send a one-time confirmation message and will no longer send you SMS messages, except as needed to process your opt-out request. You may continue to receive non-SMS communications from us unless you opt out of those separately.
Help. If you are experiencing any issues or need assistance, reply HELP to any message, or contact us at (562) 984-9445 or info@saferoadinsurance.com.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
Mobile information and consent—no sharing for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as needed to provide the messaging service itself (for example, with messaging platform providers that help us deliver the messages on our behalf). All other categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Insurance carriers and underwriters. As an independent agency, we share the information needed to obtain quotes, place coverage, and service your policies with the insurance carriers and underwriters we work with.
Service providers. We share information with third parties that perform services on our behalf, such as IT and hosting providers, payment processors, communications and messaging platforms, consumer reporting agencies, and professional advisors. These providers are authorized to use your information only as necessary to provide services to us.
Government and regulatory bodies. For DMV and vehicle registration and tax preparation services, we share information with the relevant government agencies as required to complete those transactions.
Legal and safety reasons. We may disclose information when we believe it is required by law, subpoena, or other legal process, or when necessary to protect the rights, property, or safety of Saferoad Insurance Services, our clients, or others.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
As stated in Section 4, mobile opt-in information and SMS consent are excluded from the categories above and are never shared with third parties or affiliates for marketing or promotional purposes.
6. Financial Privacy (GLBA Notice)
Because we provide insurance and financial services, we are subject to the federal Gramm-Leach-Bliley Act (GLBA) and related state privacy laws. We collect nonpublic personal information about you from the sources described in this Policy and disclose it only as permitted by law—for example, to provide the products and services you request, to service your accounts, and to comply with legal requirements. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), provides you with certain rights regarding your personal information, subject to exceptions. Note that much of the information we collect in connection with insurance and financial products is governed by the GLBA and similar laws and may be exempt from certain CCPA requirements.
Subject to applicable law, you may have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you;
- Delete personal information we have collected, subject to legal exceptions;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information (note: we do not sell your personal information); and
- Be free from discrimination for exercising your privacy rights.
To exercise these rights, contact us at (562) 984-9445 or info@saferoadinsurance.com. We will verify your request before responding and will respond within the timeframes required by law. You may authorize an agent to make a request on your behalf.
8. Cookies and Online Tracking
Our Site uses cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve your experience. We may also use third-party analytics and advertising services that collect information about your use of the Site over time. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some features of the Site may not function properly as a result.
9. Data Security
We maintain reasonable physical, electronic, and administrative safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your personal information for as long as necessary to provide our services, maintain your policies and records, comply with our legal, regulatory, and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
11. Children’s Privacy
Our Site and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can take appropriate action.
12. Third-Party Links
Our Site may contain links to third-party websites, including carrier portals and social media pages. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will revise the “Effective Date” above and post the updated Policy on this page. We encourage you to review this Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Saferoad Insurance Services 2150 E South St, Suite 113 Long Beach, California 90805 Phone: (562) 984-9445 Email: info@saferoadinsurance.com